Terms of Use
Effective date: September 14, 2026. This customer messaging software is operated by Cameron Williams. These terms describe the current application. They are a compliance-oriented draft, not legal advice.
1. Acceptance of terms
By using the dashboard or participating in the SMS program described here, you agree to these terms and the Privacy Policy. If you do not agree, do not use the service or reply to program messages except to text STOP.
2. Description of service
This is customer service messaging software: an internal agency/admin dashboard. A platform administrator can manage organizations, leads, and two-way SMS conversations. There is no public customer signup and no client login in the current version. The application does not send AI-generated messages and does not run automated marketing campaigns.
3. SMS program terms
SMS is used for conversational, customer-service messaging related to an inquiry or service request the recipient initiated or otherwise agreed to discuss. An administrator may send a manual reply from the dashboard. The current program does not send recurring promotional campaigns or marketing SMS.
Messages relate to customer-service inquiries, service requests, or other communications the recipient requested or consented to in that conversation. We do not claim that inbound SMS is blanket consent for unrelated or recurring automated messages.
4. Consent requirements
Creating a lead record is not SMS consent. An unknown consent status is not affirmative consent. An inbound SMS may be answered with a conversational reply to that inquiry. Automated follow-up, if added later, would require a documented opt-in for that purpose. Marketing messages would require separate appropriate consent and are not sent today. Consent is not transferable to unrelated senders. Opt-out always blocks application-generated sends.
During development, test SMS is sent only to designated test recipients who explicitly agreed to receive those test messages, including through the public SMS Test Program Opt-In form.
5. Message frequency
Message frequency varies based on the customer’s inquiry and the administrator’s replies. There is no fixed daily marketing cadence because marketing SMS is not part of the current program.
6. Message and data rates
Message and data rates may apply, depending on the recipient’s carrier and plan.
7. STOP and HELP
- Reply STOP to unsubscribe from SMS from this program.
- Reply START to re-opt in where supported.
- Reply HELP for assistance, or email admin@cameronwilliamstech.com.
8. Carrier limitations
Carrier delivery is not guaranteed. Wireless carriers are not responsible for delayed or undelivered messages.
9. Prohibited misuse
You may not use the dashboard or SMS channel to send unlawful content, spam, or messages to people who have opted out. You may not attempt to bypass authentication, opt-out enforcement, or other security controls.
10. Disclaimer of warranties
The service is provided “as is” and “as available.” We do not warrant uninterrupted, error-free, or carrier-guaranteed SMS delivery, and we disclaim implied warranties to the extent permitted by applicable law.
11. Limitation of liability
To the extent permitted by applicable law, Cameron Williams is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, arising from use of the dashboard or SMS program. This limitation does not exclude liability that cannot be limited under applicable law.
12. Changes to terms
We may update these terms as the application changes. The effective date at the top of this page will be revised when that happens. Continued use after an update constitutes acceptance of the revised terms.
13. Contact
Cameron Williams. Email: admin@cameronwilliamstech.com. See also SMS Terms / Messaging and the Privacy Policy.